FAQ
I am in need of food. how can i request a food delivery?
Feed The City does not take requests for delivery directly from community members. All food requests must go through the community members local food program.
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If you are in need of food delivery, please reach out to your local food bank. If you need assistance finding your local food bank, please visit https://www.ottawafoodbank.ca/get-help/
can my volunteer hours be used for required volunteer hours for school?
Yes! They absolutely can. Please keep in mind that you will need access to a vehicle. If you do not have a drivers license, someone with a vehicle and drivers license can drive you while you complete the pickup and delivery of boxes.
are there any volunteer opportunities that do not require a vehicle?
The majority of our volunteer roles are delivery drivers. However, we do have limited volunteer opportunities in roles like:
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*Fundraising
*Board of Directors
*Content Creation for social media​
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If you have experience in those areas, please reach out to us!
how can i donate?
You can click HERE to support the important work being done at Feed The City. Your donation helps ensure some of Ottawa's most vulnerable community members do not go hungry due to inability to physically get to their local food bank. Thank you!
i want to volunteer, how much time commitment is needed?
With our super easy self-signup system, you can volunteer based on your time and availability! Because you sign yourself up via the weekly email (sent every Friday), you can signup for the following week if you're available, or, if you've got prior commitments, no problem! You will continue to receive the weekly emails with updates and the signup link until you unsubscribe from Feed The City. Some of our volunteers generously donate their time daily, some are weekly, some are monthly and some are seasonal!
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Each food bank delivery shift is generally less than 2 hours long from start to finish, some are less than 1 hour, depending on how many requests are received that week.
are there evening or weekend volunteer shifts?
At this time, all of our shifts are weekdays during the daytime. Feed The City works in partnership with local food banks and our deliveries happen during the scheduled delivery times required by each food bank. We currently do not have any evening or weekend driving opportunities.
do i need to drive a van or large vehicle to complete deliveries?
No! A small or mid-size vehicle can be just fine! When you register to volunteer with Feed The City, we will ask you for the make and model of your car to have an idea of your capacity. A typical delivery load would be approximately 15 boxes, each box approximately 18"x12"x12".
